Cookie Policy
Last updated: March 30, 2026
This Cookie Policy explains how INSUBORD ("we," "us," or "our") uses cookies and similar technologies on our platform. We use cookies primarily for essential functionality — authentication, tenant identification, and remembering your preferences.
1. What Are Cookies
Cookies are small text files stored on your device by your web browser. They allow websites to remember information about your visit, such as your login status and preferences, making your next visit easier and the site more useful.
2. Cookies We Use
We use a minimal set of cookies, all of which are essential to the operation of the platform:
| Cookie | Purpose | Duration |
|---|---|---|
| payload-token | Authentication token used to keep you signed in to the platform. This cookie is set when you log in and is required for accessing protected resources. | Session / 2 hours |
| tenant | Identifies which business tenant you are accessing. This cookie ensures you see the correct content, branding, and configuration for the site you are visiting. | Session |
| cookie-consent | Records whether you have acknowledged our cookie notice. This prevents the cookie banner from appearing on every page visit. | 1 year |
Third-Party Cookies
Our payment processors (Stripe and Square) may set their own cookies during checkout flows for fraud prevention and payment processing. These cookies are governed by the respective third party's cookie and privacy policies.
3. How to Manage Cookies
Most web browsers allow you to control cookies through their settings. You can typically find these options under "Privacy" or "Security" in your browser preferences. Common actions include:
- Viewing cookies: See which cookies are currently stored for a given site.
- Deleting cookies: Remove specific cookies or clear all cookies.
- Blocking cookies: Prevent specific sites or all sites from setting cookies.
Please note that disabling essential cookies (such as payload-token or tenant) will prevent you from using core features of the platform, including logging in and viewing tenant-specific content.
4. Changes to This Policy
We may update this Cookie Policy from time to time. Changes will be reflected on this page with an updated "Last updated" date.
5. Contact
If you have questions about our use of cookies, please contact us at:
INSUBORD
Email: privacy@insubord.com